Privacy Policy

Effective Date: July 15, 2026

LocalCrown LLC (“LocalCrown,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit a form, schedule an appointment, communicate with us, or use our services.

1. INFORMATION WE COLLECT

We may collect information that you voluntarily provide to us, including:

- Name

- Business name

- Email address

- Telephone number

- Business address

- Website address

- Industry and service information

- Marketing goals and budget

- Appointment and communication preferences

- Billing and transaction information

- Any other information you voluntarily provide

When you visit our website, we and our service providers may automatically collect:

- IP address

- Browser and device information

- Operating system

- Referring website

- Pages visited and actions taken

- Date and time of visits

- Approximate location

- Advertising identifiers

- Cookie and tracking technology data

We may also receive information from advertising platforms, referral partners, public business directories, social media platforms, analytics providers, clients, and other service providers.

When LocalCrown processes consumer or lead information on behalf of a client, our handling of that information may also be governed by our agreement with that client.

2. HOW WE USE INFORMATION

We may use collected information to:

- Respond to questions and service requests

- Schedule consultations and appointments

- Provide marketing, lead-generation, lead-qualification, appointment-booking, and related services

- Communicate with prospects, clients, and business partners

- Personalize and improve our website and services

- Operate advertising and retargeting campaigns

- Measure campaign and website performance

- Process payments and maintain business records

- Prevent fraud, misuse, and security incidents

- Comply with legal and regulatory requirements

- Enforce our agreements and protect our legal rights

- Send marketing communications where permitted by law

3. TEXT MESSAGES AND TELEPHONE CALLS

If you provide your telephone number and consent to receive communications, LocalCrown may contact you by telephone or text message regarding your inquiry, appointments, services, account, or relevant offers.

Consent to receive marketing calls or text messages is not a condition of purchasing any goods or services. Message frequency may vary. Message and data rates may apply.

You may opt out of marketing text messages at any time by replying STOP. Reply HELP for assistance. You may also contact us using the information provided below.

We will honor valid opt-out and consent-revocation requests as required by applicable law.

Mobile information will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes. Text-message opt-in data and consent will not be shared with third parties, except service providers that help us deliver communications or as required by law.

4. COOKIES AND TRACKING TECHNOLOGIES

We may use cookies, pixels, tags, analytics tools, and similar technologies to operate our website, remember preferences, understand website usage, measure advertising performance, and deliver relevant advertisements.

These technologies may be provided by companies such as Google, Meta, or other analytics, CRM, scheduling, and advertising providers.

You can control cookies through your browser settings. Disabling cookies may affect certain website features. Where legally required, we will provide additional choices regarding nonessential cookies or targeted advertising.

5. HOW WE DISCLOSE INFORMATION

We may disclose information to:

- Website hosting and technology providers

- CRM, email, telephone, and SMS providers

- Analytics and advertising platforms

- Scheduling and appointment-management providers

- Payment processors and accounting providers

- Contractors and professional advisers

- LocalCrown clients when necessary to provide requested lead, appointment, or marketing services

- Government authorities or other parties when required by law

- A purchaser, successor, or participant in a merger, acquisition, financing, reorganization, or sale of business assets

These parties may access information only as reasonably necessary to perform their services or fulfill the purpose for which the information was provided.

LocalCrown does not sell telephone numbers or text-message consent information to third parties for their independent marketing.

6. ADVERTISING AND ANALYTICS

We may disclose limited identifiers, device information, and website activity to analytics and advertising providers to measure campaigns and display relevant advertisements.

Depending on your location, certain disclosures involving targeted advertising may legally be defined as a “sale,” “sharing,” or “targeted advertising,” even when no money is exchanged. Where applicable, you may request to opt out by contacting us.

7. DATA SECURITY

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no website, storage system, or internet transmission can be guaranteed to be completely secure.

Please do not send sensitive financial information through unsecured forms, text messages, or email unless specifically requested through a secure method.

8. DATA RETENTION

We retain personal information for as long as reasonably necessary to:

- Provide our services

- Maintain business and transaction records

- Fulfill the purposes described in this policy

- Comply with legal obligations

- Resolve disputes

- Enforce agreements

Retention periods may vary depending on the information and the reason it was collected.

9. YOUR PRIVACY CHOICES

Depending on where you live, you may have the right to request:

- Access to personal information we maintain about you

- Correction of inaccurate information

- Deletion of certain information

- A copy of certain information

- Information about how your data is used or disclosed

- Withdrawal of consent

- Opt-out from certain targeted advertising, sales, or sharing

- An appeal if a privacy request is denied

These rights are subject to applicable exceptions. To submit a request, contact us using the information below. We may need to verify your identity before completing the request.

You may unsubscribe from marketing emails by selecting the unsubscribe link included in the message.

10. CHILDREN’S PRIVACY

Our website and services are intended for businesses and adults. They are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact us so we can review and delete it where appropriate.

11. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites or services. LocalCrown is not responsible for the privacy, security, or content practices of those third parties. Review their privacy policies before providing information.

12. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. The revised version will be posted on this page with an updated effective date. Your continued use of our website after an update is subject to the revised policy.

13. CONTACT US

For privacy questions or requests, contact:

LocalCrown LLC

Email: [email protected]

Phone: +1 774-370-8389

Mailing Address: 28 Church St, Ste 14 #6307, Winchester, Massachusetts 01890 US

Website: www.localcrown.co